Return and Refund Policy
We want you to be satisfied with your purchase from our website. If you are not happy with an item, you may return it within 30 days of receiving your order, provided it is in its original condition. This Return Policy explains the process for returning items and the conditions for refunds.
Return Eligibility
To be eligible for a return, the item must be unworn, unwashed, and in its original packaging with all tags attached. Certain items, such as intimate apparel or final sale items, are not eligible for return. Please check the product description for specific return policies.
Return Process
If you would like to return an item, please contact us with your order number and the reason for the return. We will provide you with a return authorization and instructions on how to return the item. Return shipping costs are the responsibility of the customer.
Refunds
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 7 business days for the refund to be processed. If you have not received your refund after this period, please contact us for assistance.
Exchanges
At this time, we do not offer direct exchanges. If you would like to exchange an item, please return it for a refund and place a new order for the desired item.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at [email protected]. We will arrange for the return of the item at our expense and provide a replacement or refund, depending on your preference.